• Introduction:
    At Your Gig Guide we recognise that privacy is important. This Policy applies to all of the products, services and websites offered by Your Gig Guide, its subsidiaries or affiliated companies (collectively, Your Gig Guide's "services").

    If you have any questions about this Policy, please feel free to contact us through our website or write to us at;

    Privacy Matters
    Your Gig Guide CC
    P.O. Box 4694
    George East
    South Africa
    6539

  • Personal Information:
    For purposes of this Privacy Policy, "personal information means the Customer's name, surname, address, e-mail address, telephone number, cellphone number, ID number, physical address, company name, contact ID number, credit card or banking details."

  • Cookies:
    We utilise Google Analytics, incorporating cookie technology; which comprises tiny pieces of data or a small text file that is stored on your computer’s hard drive, to monitor and track the usages of our site and improve performance and content. No personal Information is obtained in this process only site usage information. The information we collect is used to improve the content of our Web page and is not shared with other organisations for commercial purposes.

    Information we collect and how we use it:

    User communications
    When you send email or other communication to Your Gig Guide, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

    Affiliated sites
    We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to Your Gig Guide in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.

    Links
    Your Gig Guide may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.

    Other sites
    This Privacy Policy applies to web sites and services that are owned and operated by Your Gig Guide. We do not exercise control over the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

  • Analytical Data Collected:
    Data collected may include the following, in order for us to better understand our users and improve the quality of content and the performance of our web services.

    - Internet Connection Type, DSL, Dial Up, T3 etc…
    - Browser Type
    - Screen Resolution
    - Location, the town from where the connection was made
    - Key words used to find the site
    - Pages viewed
    - Times spent on pages
    - Entry and exit pages



  • No Liability for Unauthorised Disclosure:
    While Your Gig Guide will do all things reasonably necessary to protect the Customer's rights of privacy whilst on the Your Gig Guide website, Your Gig Guide cannot accept any liability whatsoever for unauthorised or unlawful disclosure of the Customer's personal and confidential information made by third parties who are not subject to Your Gig Guide's control.

  • Ad Servers:
    We run Google ads, and are not in control of the content of such ads; they are random and generated by computer algorithms. As consideration for using this website, you agree and understand that Google will display ads and other information adjacent to and related to the content of the page. Google serves relevant ads using a completely automated process that enables Google to effectively target dynamically changing content. No human will read the content of the page you are viewing in order to target such advertisements or other information without your consent, and no personally identifiable information will be provided to advertisers as part of this website.

  • Information sharing and disclosure:
    Your Gig Guide only shares personal information with other companies or individuals outside of Your Gig Guide in the following limited circumstances:

    1. We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
    2. We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
    3. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to

      1. satisfy any applicable law, regulation, legal process or enforceable governmental request
      2. enforce applicable Terms of Service, including investigation of potential violations thereof
      3. detect, prevent, or otherwise address fraud, security or technical issues
      4. protect against imminent harm to the rights, property or safety of Your Gig Guide, its users or the public as required or permitted by law.

    If Your Gig Guide becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

    We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.



  • Data integrity:
    Your Gig Guide processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

  • Information security:
    We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.

    We restrict access to personal information to Your Gig Guide employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

  • Changes to this policy:
    Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice, including, for certain services, email notification of Policy changes. Each version of this Policy will be identified at the top of the page by its effective date.

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